Question 1

What are your candles made of?

Accepted Answer

100% natural Soy wax. Renewable, and eco friendly.

Question 2

What is the difference between Soy wax and Parrafin wax?

Accepted Answer

Soy wax is made from the oil of soybeans. Soy wax candles can burn 30% to 50% longer than paraffin wax. They also burn cooler than others.
Parrafin wax is made with petroleum oil and can be dangerously harmful to the enviornment.

Question 3

What kind of oils do you use?

Accepted Answer

We use fragence oils that are manufactured from companies who specialize in candlemaking. These oils do not contain any added paraben or phthalates that could potentially cause harm if touched or inhaled.

Question 4

What is the burn time?

Accepted Answer

On adverage, the burn time for the candles could vary anywhere between 30 - 40 hours for 6 - 8 oz candles and 50 - 60 hours for 10 - 12 oz candles.

Wax melts can completely melt between 15 - 20 minutes.

Question 5

How long do the wax melts last?

Accepted Answer

In a wax melt, the wax does not exaporate unlike how a candle does. The fragrence begins to fade more and more after every use. Wax melts can last for around 5 uses or until the fragrence is conpletely gone from the wax depending on how often it is burn by the user.

Question 6

What is Tunneling? (Wax build up on the edges of the candle)

Accepted Answer

Tunneling is when there is wax build up along the inside walls of the candle.

Make sure you allow the top layer of wax to melt completely all the way to the edges before estinguishing the flames.

Tip: If the candle has begun to tunnel, wrap some tinfoil around the edge of the candle, leaving room for oxygen to escape, and allow the wax to melt completely off the edges.

Black Friday Sale! Use Code FRIDAY25 for 25% off your order!

XO REINA HELP CENTER

FAQs