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XO REINA HELP CENTER
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What are your candles made of?100% natural Soy wax. Renewable, and eco friendly.
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What is the difference between Soy wax and Parrafin wax?Soy wax is made from the oil of soybeans. Soy wax candles can burn 30% to 50% longer than paraffin wax. They also burn cooler than others. Parrafin wax is made with petroleum oil and can be dangerously harmful to the enviornment.
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What kind of oils do you use?We use fragence oils that are manufactured from companies who specialize in candlemaking. These oils do not contain any added paraben or phthalates that could potentially cause harm if touched or inhaled.
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What is the burn time?On adverage, the burn time for the candles could vary anywhere between 30 - 40 hours for 6 - 8 oz candles and 50 - 60 hours for 10 - 12 oz candles. Wax melts can completely melt between 15 - 20 minutes.
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How long do the wax melts last?In a wax melt, the wax does not exaporate unlike how a candle does. The fragrence begins to fade more and more after every use. Wax melts can last for around 5 uses or until the fragrence is conpletely gone from the wax depending on how often it is burn by the user.
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What is Tunneling? (Wax build up on the edges of the candle)Tunneling is when there is wax build up along the inside walls of the candle. Make sure you allow the top layer of wax to melt completely all the way to the edges before estinguishing the flames. Tip: If the candle has begun to tunnel, wrap some tinfoil around the edge of the candle, leaving room for oxygen to escape, and allow the wax to melt completely off the edges.
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Do you offer wholesale?Yes we do! Please send us an inquiry though the Contact Us page for more information. We will be in contact to discuss details further to ensure that it is a good fit for both of us.
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Can I request a custom product for special events?Absolutley! We can create customized products that could fit the astetic of your upcoming event. Wholesale prices are availible for large orders. *Custom requests will incur a small fee for any designs, scents, or vessels outside of our current range of resources. Could take weeks to process a custom order.
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